•  How do I reserve a limousine for my event?

Click here to fill out a Reservation Request or give us a call!

•  How far in advance do I need to book my limo?

If you know the date, start time, end time and itinerary, you should reserve your date immediately. Reservations are on a first come, first serve basis, don't procrastinate.
 

•  How much is the deposit to secure my date?

A 25% - 50% deposit is required to secure your reservation, the remaining balance must be paid in full by the event date.

•  Is Online Limousine properly licensed and insured?

Yes, we are insured for $5,000,000.00 per vehicle over 15 passengers and insured for $1,500,000.00 per vehicle under 15 passengers. We are also licensed with the New York Public Service Commission and the Department of Transportation.

•  How much should I tip the chauffeur?

The chauffeur typically receives 20% of the sale as gratuity. If you feel the chauffeur went above and beyond to make your night extra-special, additional gratuity is greatly appreciated.

•  What happens if I or someone in my group damages the limo?

Whomever booked the limousine and signed the contract will be held responsible for any damages to the limousine.

•  Can I consume alcohol in the limousine?

Yes, persons over the age of 21 may legally consume alcohol in the back of the limousine. Whoever is over the age of 21 is responsible for the proper distribution of alcohol.

•  Can I smoke in the limousine?

No, smoking cigarettes is not allowed in the limousines, the chauffeur will gladly pull over when you need a puff.

•  Can I bring my own food and drinks?

Yes, you may bring whatever you want into the limousine. Please refrain from anything that may leave excessive mess. I.E. - confetti, silly string, spaghetti, nerds candy, crabs, peanuts, powdered sugar or chocolate.

•  Can I drive the limousine?

No, you cannot drive the limousine. The Department of Transportation does not allow passengers to operate commercial vehicles.

•  How do I know my reservation is confirmed?

You will be contacted via phone once your contract and payment have been received.

•  What is your service area?

Try us out will go anywhere, you are the Customer!!!! California here we come. lol  But seriously we will go where you heart desires.

•  What happens if I go beyond my contracted time?

Vehicle overtime is not guaranteed. If you go beyond the contracted time, overtime is $75-100 per hour and must be immediately paid directly to the chauffeur.

•  Is there a minimum number of hours to rent the limousines?

Yes/No, it is typically a 3-4 hour minimum to rent the limousines. This may change seasonally.

•  What if I only need the limo for a short period of time?

We may be able to work out a custom package and price for your event. Please contact our offices with your event details.

•  What happens in the event of inclement weather?

The date will be rescheduled to a mutually acceptable date. If rescheduling is not possible, you will have a credit with Executive Limousine for future use.

If you have any further questions that where not answered in the above faq's please feel free to contact us. (716)435-5161